Tool dossier

Helpy

Helpy is a modern‚ open source helpdesk customer support application. Features include knowledgebase‚ community discussions and support tickets integrated with email.

2 sources 2,506 stars MIT

Product snapshot

How the interface presents itself

Helpy interface screenshot

Positioning

What this project is really offering

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About

Helpy is a modern, open-source customer support application designed to provide comprehensive support solutions while ensuring data security. It integrates multiple support channels such as email, live chat, and a self-serve help center into a single platform, making it easier for organizations to manage and respond to customer inquiries efficiently. Helpy is available as a self-hosted solution or as a managed SaaS offering, providing flexibility to meet various business needs and compliance requirements. Helpy is trusted by thousands of organizations worldwide for its robust features and commitment to data security. Whether you need a simple helpdesk solution or a comprehensive support system with advanced security and integration capabilities, Helpy offers the flexibility and reliability to meet your needs.

Highlights

The capabilities most worth remembering

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Support Ticketing

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Live Chat

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Helpcenter

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Security and Privacy

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Integrations

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Self-Hosted and SaaS Options

Evidence

What backs up the editorial summary