Tool dossier

OsTicket

Get The World’s Most Popular Customer Support Software

1 sources 3,600 stars

Product snapshot

How the interface presents itself

OsTicket interface screenshot

Positioning

What this project is really offering

The goal here is to separate raw catalog facts from the sharper product shape users care about before they commit time.

About

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email‚ phone and web-based forms into a simple easy-to-use multi-user web interface. Manage‚ organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Evidence

What backs up the editorial summary