Tool dossier

UVDesk

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.

3 sources 18,269 stars Self-hosted OSL-3.0

Product snapshot

How the interface presents itself

UVDesk interface screenshot

Positioning

What this project is really offering

The goal here is to separate raw catalog facts from the sharper product shape users care about before they commit time.

About

UVDesk is an open-source community helpdesk project designed to provide a comprehensive ticketing support system along with various other features. It offers organizations a centralized platform to manage customer inquiries‚ support tickets‚ and communication channels effectively. UVDesk includes features such as ticket management‚ email integration‚ knowledge base‚ and customer feedback tools. Its open-source nature allows for customization and extension‚ enabling organizations to tailor the helpdesk system to their specific needs. With UVDesk‚ businesses can streamline their customer support processes‚ improve efficiency‚ and deliver exceptional service experiences to their users.

Highlights

The capabilities most worth remembering

01

Ticket Formation

02

Ticket Administration

03

Task Management

04

Security

05

Email Management

06

Form Builder

07

Workflow Automation

08

Social Media Integration

09

Multi-Channel Support

10

eCommerce Integration

11

Performance Analytics

12

Customizable Themes

Evidence

What backs up the editorial summary