Tool dossier

Tiledesk

All-in-one customer engagement platform from lead-gen to post-sales, from WhatsApp to your website. With omni-channel live agents and AI-powered chatbots (alternative to Intercom, Zendesk, Tawk.to and Tidio)

4 sources 283 stars Self-hosted MIT

Product snapshot

How the interface presents itself

Tiledesk interface screenshot

Positioning

What this project is really offering

The goal here is to separate raw catalog facts from the sharper product shape users care about before they commit time.

About

Tiledesk is an innovative open-source platform that offers a visual‚ no-code designer where LLM/GPT AI technology converges with a flexible 'graph' approach. With Tiledesk‚ users can easily create and design various workflows‚ interactions‚ and automations without writing a single line of code. The platform leverages the power of LLM/GPT AI to enhance user experience and streamline complex processes. Its intuitive visual interface allows users to design intricate chatbot interactions‚ customer support workflows‚ and automation sequences effortlessly. Tiledesk's flexible 'graph' approach enables users to create highly customized and adaptive solutions tailored to their specific needs. Whether you're a developer‚ designer‚ or business user‚ Tiledesk empowers you to build sophisticated applications and experiences with ease.

Highlights

The capabilities most worth remembering

01

AI-powered chatbots

02

Multichannel support

03

Live chat integration

04

Advanced analytics

05

Customizable widgets

06

Team collaboration tools

07

Omnichannel inbox

08

Multilingual support

Evidence

What backs up the editorial summary