Tool 6 sources
Zammad
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.
Open tool profileCommunication & Collaboration
Customer Communication Platforms
SwitchOSS category with 15 tools collected from 1 source groups.
15 tools 1 source groups Communication & Collaboration
Tools
Top tools in this category
Tool 5 sources
Chatwoot
An open-source customer engagement platform that unifies multiple channels, enabling businesses to provide seamless support and build lasting relationships.
Open tool profile Tool 4 sources
Novu
A powerful, open-source notification infrastructure for developers to manage and send multi-channel notifications with ease.
Open tool profile Tool 4 sources
FreeScout
Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.
Open tool profile Tool 4 sources
Erxes
All-in-one solution for marketing, sales, and customer service. Boost engagement, streamline workflows, and drive growth.
Open tool profile Tool 4 sources
Tiledesk
All-in-one customer engagement platform from lead-gen to post-sales, from WhatsApp to your website. With omni-channel live agents and AI-powered chatbots (alternative to Intercom, Zendesk, Tawk.to and Tidio)
Open tool profile Tool 3 sources
Fonoster
Build and deploy powerful voice and messaging applications with ease using Fonoster's flexible, scalable, and developer-friendly platform.
Open tool profile Tool 3 sources
Chaskiq
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.
Open tool profile Tool 3 sources
Frappe Helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently
Open tool profile Tool 3 sources
Dittofeed
Dittofeed offers low-code tools for message automation across multiple channels, including powerful segmentation and personalization features.
Open tool profile Tool 1 sources
Plunk
Plunk unifies marketing, transactional, and broadcast emails into a single, complete solution for businesses of all sizes.
Open tool profile Tool 1 sources
useSend
Open source email platform for transactional and marketing emails. Self-host or use cloud service with transparent pricing - pay only for emails sent.
Open tool profile Tool 1 sources
Sendune
A comprehensive platform for managing transactional and marketing emails through AWS SES, featuring customer data management, SMS capabilities, and workflow automation.
Open tool profile Tool 1 sources
Cossistant
Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.
Open tool profile Tool 1 sources
Wraps
Build email templates as React components and automations in TypeScript. Deploy to your AWS account with SES integration. Marketing teams edit content without code.
Open tool profileSource evidence
- https://openalternative.co/categories/business-software/marketing-customer-engagement/customer-communication-platforms
- https://openalternative.co/chaskiq
- https://openalternative.co/chatwoot
- https://openalternative.co/cossistant
- https://openalternative.co/dittofeed
- https://openalternative.co/erxes
- https://openalternative.co/fonoster
- https://openalternative.co/frappe-helpdesk