Tool 6 sources
Zammad
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.
Open tool profileBusiness Operations
Customer Support & Success
SwitchOSS category with 15 tools collected from 1 source groups.
15 tools 1 source groups Business Operations
Tools
Top tools in this category
Tool 5 sources
Chatwoot
An open-source customer engagement platform that unifies multiple channels, enabling businesses to provide seamless support and build lasting relationships.
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Formbricks
Experience Management Suite built on the largest open source survey stack worldwide. Gracefully gather feedback at every step of the customer journey to know what your customers need.
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Fider
A self-hosted community feedback tool that helps organizations gather, discuss, and prioritize user suggestions and feature requests.
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FreeScout
Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.
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ClearFlask
Community-feedback tool for managing incoming feedback and prioritizing a public roadmap (alternative to Canny, UserVoice, Upvoty).
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Tiledesk
All-in-one customer engagement platform from lead-gen to post-sales, from WhatsApp to your website. With omni-channel live agents and AI-powered chatbots (alternative to Intercom, Zendesk, Tawk.to and Tidio)
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Chaskiq
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.
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Frappe Helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently
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Usertour
Open-source platform for building interactive product tours, tooltips, and in-app guides to improve user engagement and feature adoption without complex coding
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SAMA
Open source chat server with end-to-end encryption, clustering support, and comprehensive messaging features for building real-time communication apps
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LogChimp
Collect, organize, and prioritize user feedback to build better products. Self-hosted solution for seamless feature request management.
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Cossistant
Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.
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Eververse
An open-source platform for product teams to explore problems, ideate solutions, prioritize features, and plan roadmaps, all enhanced with AI assistance.
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Reflet
Collect feedback, prioritize with AI-powered voting, and share transparent roadmaps. Build products users love with automated triage and seamless integration.
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